Terms and Conditions

  • Home
  • Terms and Conditions

Terms and Conditions

Please carefully read these terms before making a booking with Imara Destinations Africa Ltd. By confirming a booking, you agree to these terms and conditions.

Booking Process

  • All bookings must be made in writing via email or through official communication channels provided by Imara Destinations.

Deposit and Payment

  • A 50% deposit is required at the time of confirming the booking. The remaining 50% must be paid no later than 30 days before the start of the trip.
  • For bookings made less than 45 days before the trip, full payment is required at the time of booking.
  • Group bookings may require a non-refundable deposit to secure the reservation.

Payment Deadline

  • Full payment must be received no later than 30 days before the trip.

Price Adjustment

  • Prices are fixed upon receipt of payment, but Imara Destinations reserves the right to adjust pricing if compelled by circumstances beyond our control. Any price changes will be communicated and agreed upon prior to trip commencement.

Cancellation and Refunds

  • More than 30 days before the trip: Refund of the deposit minus non-refundable charges.
  • Less than 30 days before the trip: Partial or no refund, based on circumstances.
  • Imara Destinations reserves the right to cancel any booking if payment is not received by the due date.

Rebooking & Modifications

  • Rebooking and modifications are subject to availability and may incur additional fees.

Travel Insurance

  • We strongly recommend that customers obtain travel insurance to cover unforeseen events, cancellations, or risks during the trip.

Liability

  • Imara Destinations will take all reasonable measures to provide high-quality services but is not liable for loss, injury, or delays caused by factors beyond our control or the customer’s actions.
  • Customers are responsible for ensuring they are physically fit for the activities involved. Consulting a medical professional is advised.

Jurisdiction

  • These terms are governed by the laws of Kenya.

By making a booking with Imara Destinations Africa Ltd, you confirm that you have read, understood, and agreed to these terms and conditions.

Archives

Categories

Archive

Write a review

Open chat
Hello 👋
How can we help you today?